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Rolla Resale Auction - Sales Policy



Terms and Conditions of Sales
Supplies and equipment for sale by RRA are sold as is with no warranty, no guarantee, no returns, and no exchanges. All sales are final. All items should be tested on site prior to purchase when able. 
Payment Methods Accepted
   Public Store Sales – Cash, Personal Check, Business Check, Money Order, Cashiers Check, Visa, MasterCard
   Public Auction Sales - (Monday through Thursday) – Personal Check, Business Check, Money Order, Cashiers Check, Visa, Mastercard
   UMRolla Departments and State Agencies – UMRolla Account Number, Procurement Card 
Public Sale Day Policies and Procedures
Prices for items available for sale will be marked on the item, clearly displayed on the stand, or found on a price guide available throughout the store. Items found un-priced on sale days may be priced on the spot or removed from the sales floor at the discretion of RRA employees.
Some items on the sales floor may not be available for public sale. Occasionally items are restricted to departmental purchasing only or the item is not available for sale until it has been fully processed by RRA staff.
Items too large to carry must have a hold placed on it by a RRA employee. All sold items not taken at the time of purchase must have a sold tag placed on the item by the customer with the customer's name and phone number clearly written on it. All sold items found without a sold tag or sold items not picked up on time will be placed back on the floor for resale. There will be no refunds or exchanges for items placed back on the floor.
All items must be picked up by 4:00pm two business days after the date of purchase. RRA employees are willing to assist with loading of merchandise as a courtesy; however RRA employees will not assist:
   if the loading is deemed unsafe
   if the item clearly will not fit
   with tying down items to trailers or vehicle roofs. 
RRA will not be responsible for any damage to purchased items or customer vehicles while moving or loading.
Customers are expected to behave civilly towards each other and to RRA staff at all times. Items will not be sold to customers who run or shove others in the store. Changes in prices of supplies or equipment can be done by the RRA Manager ONLY. Harassment of RRA employees over pricing will not be tolerated. 
Any item may be removed from the sale process at any time if it is determined to be in the best interest of the RRA.
Questions or Comments Related to this Policy May be Directed to:
Sandy Allison, RRA Operations Manager (RollaResaleAuction@gmail.com) or  ???, General Manager Sales Operations ( RollaResaleAuction.????@gmail.com).
 
Rolla Resale Auction, 1848 East Highway 72, Rolla, MO 65401 | 573-202-8732
Contact us at: RollaResaleAuction@gmail.com
© 2012 Rolla Resale Auction and/or RRA